How can I report a problem with a trade?
Modified on: Mon, 10 Apr, 2023 at 12:00
Trade problems should be reported by opening a ticket. In that ticket, please include your MT4 and the trade ID of the problem trade.
Note - The trade ID will be shown in the ‘Trade History’ tab if it is a closed position.
Trade ID’s can be found here:
Once we have the above information, our trading desk manager can look into this for you.